5 October 1998 - Information Alley ================================== Copyright 1994-98, Apple Computer, Inc.
Hot issues, and new information in our Tech Info Library (TIL) picked by our technical writers.
Each listing below contains the Article's status (New or Modified), the TIL Article Number, its title, and a short description. The full text version of the articles below can be found at:
<http://www.info.apple.com/todaysinfoalley>
Contents ========
* iMac: ISP Compatibility With v.90 Specification * Apple Displays 1.6: Read Me * Modem: Not Answering Calls * US Apple SW Updates: Available Online
MOD 58046 iMac: ISP Compatibility With v.90 Specification
I seem to have some difficulty connecting to my internet service provider (ISP) with my iMac. I either cannot connect, or my connection is dropped after a few minutes. My 33.6 modem connected with no problem. What's different about iMac that makes connecting more difficult?
The URL to find this TIL article is: http://til.info.apple.com/techinfo.nsf/artnum/n58046
--------------------------------------------------------------------- MOD 30547 Apple Displays 1.6: Read Me
Name: Apple Displays
Version: 1.6
Released: May 14, 1998
Requires: A PowerPC-based Mac OS computer and a U.S. English version of System 7.5.x, Mac OS 7.6.x, 8.0 or 8.1. If you are using a 68040-based Mac OS computer, please use Apple Displays version 1.5.5.
Description: The Apple Displays Software version 1.6 can be used by all Apple monitors, including ColorSync Displays and other Multiple Scan monitors. This version adds support for the Apple Studio Display.
Notes:
1) The PowerBook 1400, PowerBook Duo 2300, PowerBook 3400 and PowerBook 5300 are not compatible with the Apple Studio Display. See your manual for more information on compatibility.
2) The Radius ThunderColor 30/1600 and Apple 24AC video cards are not compatible with the Apple Studio Display. Please refer to the documentation included with this software for complete details.
Instructions: This software consists of a Disk Copy NDIF (New Disk Image Format) compressed image, which requires Disk Copy 6.1.3 or later to use. Download this software to your hard drive and then double-click it to use it. Disk Copy is available in the Utilities folder on Apple Software Updates:
Disk Copy 6.1.3 (or later) is the recommended application to access all disk images released by Apple.
Important Information: The documentation included with this software erroneously does not state that the PowerBook 3400 is not compatible with the Apple Studio Display.
The URL to find this TIL article is: http://til.info.apple.com/techinfo.nsf/artnum/n30547
--------------------------------------------------------------------- MOD 30056 Modem: Not Answering Calls
My modem will not answer incoming calls. I have verified that I can call out, performed a clean software install and otherwise verified that my software settings are correct. Is hardware service the only option at this point?
The URL to find this TIL article is: http://til.info.apple.com/techinfo.nsf/artnum/n30056
--------------------------------------------------------------------- MOD 16332 US Apple SW Updates: Available Online
A message from the Webmasters:
The Software Updates Hierarchy has changed from a US/Worldwide hierarchy to a language based hierarchy. URLs that previously included /US/ will now be /English-North_American/. This document serves as an index to the English-North American Apple Software Updates posted to Apple's Online Support - Software Updates. The Topic section of this article lists the most recent additions to Software Updates with links to the Information text document (Read), and to the appropriate directory (Get) on the public web site.
Most recent changes:
23 Sept 98 AppleShare IP First Aid 1.0a4 Read - Get 02 Sept 98 iMac CD Update 1.0 Read - Get 02 Sept 98 Apple Spec App for Windows Read - Get 02 Sept 98 Apple Spec 8-98 for Windows Read - Get 02 Sept 98 iMac Update 1.0 Read - Get 01 Sept 98 ColorSync 2.5.1 Read - Get
Support Professional and Service Source Online customers have access to the same software on password protected web sites.
The URL to find this TIL article is: http://til.info.apple.com/techinfo.nsf/artnum/n16332
For Apple Software Updates -------------------------- The following URL will take you to the Apple Software Updates home page. This information is kept up-to-date.
<http://www.info.apple.com/swupdates>
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