I am having some difficulties with the Telefinder Client software and am hoping you can help. We currently have 28 remote locations, and use the Telefinder software to connect to an e-mail and BBS server at a central location. However, some of the remote locations have an NT Proxy server in place for use as a firewall and Internet filtering. In these locations, I cannot get the Telefinder software to connect to our central server.
We are using TCP/IP connections rather than dialups in all locations. I have opened port 1474 on the Proxy servers (both Winsock and SOCKS Proxy) but to no avail. I believe some of the problem stems from the fact that we are using internal IP addresses (10. numbers) and are trying to reach a server using a registered address (a 208. address). I have not been able to find anything on the Telefinder Client software that will allow me to point it to the NT Proxy server.
Is there something special I need to set up on the Proxy server to allow the Telefinder software to go through? Or, is there a setting on the software that will point Telefinder to the Proxy? I'm sure I'm not the only person who has run into this problem. FYI, we are using both Mac and Windows clients... neither works. Any information you can give me would be greatly appreciated. Thanks for your help.