>>"Seeme like we just need that modem in the list already set to 230.4kbps by default? Or am I missing something?"<<
Yes, that would be a big help, if all the higher rate modems (the USR's with their 115.2k, etc.) had their modem setup's modified to accomplish this. The only thing we would then have to deal with are those folks who "tinker" with the setup's and get themselves in trouble. ;-)