Betty -- Here's a copy of the info I received from USR when they sent my key: =============================================================================== Dear Courier Owner:
x2 updates for Courier analog modems are here!
Upgrading your Courier modem to x2 is a simple two step process. First, you need to update your modem firmware to the x2 release. Second, you need to enable the x2 security key on your modem.
The quickest and easiest way to access the Courier x2 firmware is from our TOTALservice Online web site, at http://totalservice.usr.com. It is best to download the firmware from USR in order to ensure the integrity of the firmware. If you have not yet registered at the site, please take a moment to complete the user registration screen. If you prefer, you can also enter the site as a guest. After registering, following the instructions on the main display to guide you to the location of the Courier analog x2 firmware files.
If you prefer, you can also download Courier x2 firmware from a Bulletin Board System (BBS). The BBS telephone number for this purpose is 847-982-5092. Please login as X2 COURIER.
The file you download from the TOTALservice Online web site or BBS will be a self-extracting zip file. Due to the complexity of the code USR has included the Release notes which are included in the zipped file. It is highly suggested that prior to flashing the modem each customer read the notes. One of the resulting files when you complete the extraction will be an executable file (file ending with .exe). Launch this executable file from DOS to begin installing the new firmware on your Courier modem. To enable the x2 security feature, please dial 888-877-9249, and login as X2 UPGRADE. This will automatically send you to the x2 registration application. You will be prompted to enter your x2 Enable Key. After entry of the key, the system will interact with your modem to configure the x2 security feature.
After successfully completing these steps, you will need to reset your modem by turning it off, waiting a few seconds, then turning the modem on again. At this point if a ATI7 is sent to the modem from a Terminal Program it will show X2 as enabled.
If you did not receive an x2 enable key with this message, or if your enable key is rejected by the system, please call 888-USR-XTWO for assistance.