>> The most consistent problem encountered at this time is lack of stability or repeatability of the connection; we can't make and/or hold a connection. <<
Welcome to analog phone lines!!!
Seriously, there are some things that you need to check .
1. You should try to establish a voice call using the phone line(s) you are using as your link to the ISP, and listen for noises, crackling, hum or a low signal level. 2. If you encounter this, then try the same call from your outgoing line to one or more of your incomming lines.
3. If you still hear it, then try to gain access to your incomming lines to make the same test where they enter your resedence/building.
4. If the noise is stil there, then the problem is most likly in the phone company's equipment. If it is NOT present where the oustside connection comes in, then the problem is in your internal phone wiring.
5. The other thing to do is to use different modems to see if you have a bad one. Your isp should also do the same. Work with yourt ISP to find a good match.
6. You may also try calling to different locations within your calling area to determine if the problem is between you and the ISP. I have noticed that there are certain regions of my local calling area that cannot get a good connection here, no matter what kind of modem they try. In that case, your ISP should see if they can get their lines tested by the phone company - This can usually be done by a request to the operator or a call to your ohone company's service office.
7. If the phone company test finds a problem, they can dispatch a technician to try to locate in fix it. The reason for YOU and your ISP doing all those tests up front before calling in the phone company is to save you the costs of the technician locating and fixing a problem that you could have done yourself for low-to-no cost.
>>We have followed very carefully the manufacturers instructions and procedures for setting up Telefinder, PPP, TCP/IP and modems. The modems apparently talk to each other, but disconnect in about two minutes with the notice that the modem is not responding properly (error codes 98 and 99). Sometimes we make a successful connection then, shut it down to change only text in the web page, and then are unable to re-establish a connection. <<
The other common problem with PPP connections is making sure that the ISP and you both have inactivity timers on the port you call into either disabled, or set to hang up after a sufficiently long period of inactivity, so that you can use a utility such as OAT ppp echo check, to keep the line active, and hold off the disconnection. Otherwise, the connection fails before activity gets going...
--- Daniel O'Leary, KloneZone Mac - A TeleFinder 5.5 Mac/Windows BBS 532 Verna Trail South, Fort Forth TX USA 76108 (817)367-2558 (Voice) (817)367-2712 (Dial-in) Daniel_O'Leary@1:130/1015 (Fido) Daniel_O'Leary@kz.eaze.net (Internet) http://kz.eaze.net/~Daniel_O'Leary (WWW)
