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From: Jim Leary <Jim_Leary@spiderisla
To: Gary Clarke
Subject: Re: HDS Mail
Date:Mon, November 09, 1998 12:15 PM


Interesting...I see someone has taken over the reins that I finally put away...having a nasty attitude that is


On 11/8/98 5:02 PM, Gary Clarke wrote:

>Hi Daniel,
>
>Yes you are right, I did't post what the problem is.
>With regard to 'bad mouthing the product's authors won't get you any
>better or faster service', then it appears Daniel you obviously get
>'some' service. Quite frankly, being 'nice', considering I have paid for
>the product, hasn't worked either.
>
>Issues:
>1. One problem relates to crashes with TF when mail has attachments.
>If the files are .hqx everything is fine but most other attachments
>including .sea .sit etc will 9 out of 10 times cause the server to crash
>or will not expand intact. We have no control over file attachments
>sent to us, and the only way around this problem is to download mail
>thru Emailer etc. which handle these type of attachments OK.
>
>2. The lack of development and features
>We were told that there would be future upgrades. When?
>
>3. The lack of support.
>
>We LOVE the product, we WANT it to SUCCEED as there is NOTHING else out
>there for Macs and browser mail. We really want to use this software
>but I am fighting a losing battle with NT if we can't address the
>problems we are experiencing.



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