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From: patrick j <email.not.checked@gm
To: All
Subject: Re: iSight almost pitch black
Date:Tue, July 29, 2008 11:28 PM


On 2008-07-27 18:56:08 +0100, Jolly Roger <jollyroger@pobox.com> said:

> With my external iSight, I find that when the white balance is off,
> placing something solid (a book, my hand) over the lens for a few
> seconds while the iSight is turned on, then removing the obstruction
> causes the iSight to recalculate the white balance, fixing the issue.
> You might try that.

I will :)

> Otherwise, does this problem last through a restart?

Yes

> Does the problem happen in a brand-new Mac OS X user account?

I'm going to try this.

> Have you called Apple Support about the issue? If not, you probably
> should.

I did phone them a couple of days ago and the guy I spoke to was very
good and helpful. He gave me a list of things to try, which I already
know about in truth, and which I'm going to do.

New user-account is one and the other usuals:

Turn off computer, disconnect all wires, press and hold powerbutton for
10 secs.
Zap the P-RAM.
Trash iSight P-List
Restart in safe boot.
If these don't work then I contact Apple again. I have a case number
now, so I should be on the way to a fix.
Thank you :)

--
Patrick

<http://www.patrickjames.me.uk>


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