On 7/24/2008, Steve Thackery posted this: > I'm trying to help out a friend who has two Macs on a network connected via > ADSL to the internet. I should warn you in advance that I'm not a Mac > user!). > > They've got a really weird problem on one of their machines (a G5 running > Tiger 10.4.11). It refuses to display certain web pages, and refuses to > download their emails. > > They have a domain hosted by me2uweb.com, and use the SMTP and POP servers on > their domain for their emails. For some reason, their Mail program simply > won't connect to their me2uweb email servers. Interestingly, they also have > an email account with BT Internet, and it will get and send emails on that > account just fine. > > I obviously thought there was something wrong with the account settings in > Mail, but they are perfectly correct. > > I then discovered that Safari won't display any web pages that are hosted by > me2uweb! However, Safari will happily display pages anywhere else on the > Web. > > I immediately thought that me2uweb.com were blocking their IP address for > some reason, but they assure me they are not. In any case, my friends' other > Mac, which sits on the very same network behind the very same ADSL router, > works perfectly! It will send and receive emails from their me2uweb email > servers, it will display web pages from me2uweb-hosted domains as well as > everywhere else. > > I believe that their router provides their IP address, so if it were blocked > by me2uweb it should block both machines. > > In summary, one of the Macs on their network refuses to play ball with > anything hosted by me2uweb (web pages or email servers), but works fine in > all other respects. The other Mac on their network works perfectly, > including with me2uweb. > > I am completely stumped. Could anyone make any suggestions? Is this a known > problem? I'm afraid I'm totally in the dark when it comes to Macs! > > Many thanks in anticipation, > > SteveT
It's a mystery to me as well, but if it were my machine, I'd try these:
1. Look for firewall settings (if the Mac firewall is enabled)
2. D/L, install, and try another browser, e.g. Firefox or Opera
3. Under Preferences, check security and proxy settings
-- Gene E. Bloch (Gino) letters617blochg3251 (replace the numbers by "at" and "dotcom")
