CMD Ordering and Shipping Information

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Shipping Information

                         Continental United States
     Order Subtotal    UPS Ground  2nd Day  Next Day  AK,HI,PR  Canada  Foreign
     $0.01 - $19.99       $4.75      CALL     CALL     $16.00    $5.00   CALL
     $20.00 - $29.99      $5.75      CALL     CALL     $17.00    $7.00   CALL
     $30.00 - $59.99      $6.75      CALL     CALL     $21.00    $9.00   CALL
     $60.00 - $149.99     $7.75      CALL     CALL     $29.00   $12.00   CALL
     $150.00 - $299.99   $11.00      CALL     CALL     $38.00   $20.00   CALL
     $300.00 - $799.99   $16.00      CALL     CALL     $42.00   $25.00   CALL
     $800.00 +           $21.00      CALL     CALL     $55.00   $38.50   CALL
                          C.O.D. add $5.00 (US UPS Ground & PR only)

Payment & Delivery Terms

     CMD accepts Visa, Mastercard, Discover, American Express, Money Orders,
     Personal Checks (allow up to 3 weeks for clearance), and ships C.O.D.
     to Continental US and PR. Most items are stock; contact CMD for firm
     delivery. Returns for merchandise credit only within 30 days with prior
     authorization. Credits are less shipping, handling, taxes, customs,
     duties, and a 10 percent restocking charge. No refunds or credits on
     opened software (defective products can be exchanged for same item only
     within 30 days of purchase with prior authorization). All prices and
     specifications are subject to change without notice.

Office Hours

     Order Desk Hours: 9:30 am - 5:30 pm Eastern Time
     Product Information: 9:30 am - 5:30 pm Eastern Time
     Technical Support: 1:00 pm - 5:30 pm Eastern Time

Address

     Creative Micro Designs, Inc.
     P.O. Box 646
     15 Benton Drive
     East Longmeadow, MA 01028-0646

Phone Numbers

     Orders & Catalog Requests: 800-638-3263
     Info & Technical Support: 413-525-0023
     Fax: 413-525-0147

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Copyright © 1997 Creative Micro Designs, Inc.